Privacy Policy — How je774 Protects Your Personal Data

je774 is an online gaming and sports betting platform accessible at je774.io, serving players primarily in the Bangladesh market. For the purposes of this Privacy Policy, je774 acts as the data controller in respect of all personal data collected from users of the Platform.

Our platform provides cricket betting, live dealer casino games, slot games, crash games (including Aviator and similar titles), e-sports wagering, and a range of other online gaming verticals. To deliver these services safely and in compliance with our responsible gaming obligations, je774 must collect and process certain categories of personal data about registered players.

If you have any questions about how your personal data is handled, you may contact us at any time. Our support team can be reached at [email protected] (plain text — not a clickable link). We aim to respond to all data-related enquiries within 72 hours during standard operating hours (Bangladesh Standard Time, UTC+6).

je774 collects the following categories of personal data about its registered players and platform visitors:

2.1 Identity Data

• Full legal name as it appears on government-issued identification
• Date of birth (used to verify that you are aged 21 or above)
• National ID number, passport number or driving licence number (collected during KYC verification)
• Photograph (where a selfie is submitted as part of KYC verification)

2.2 Contact Data

• Mobile phone number (primary contact and mobile wallet identifier for bKash, Nagad, Rocket and Upay)
• Email address (for account communications and support correspondence)
• Residential address (collected during KYC, used for address verification purposes)

2.3 Account Data

• Username chosen at registration
• Encrypted password hash (je774 does not store plaintext passwords)
• Account creation date, last login timestamp, and login history
• Preferred language and notification settings
• Responsible gaming preferences including any deposit limits, time-out periods or self-exclusion status applied to the account

2.4 Financial Data

• Deposit transaction records including amount, date, time, payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard) and transaction reference
• Withdrawal transaction records including amount, date, time, payment method and destination account identifier
• Account balance history
• Bonus credit and wagering requirement progress records

2.5 Gaming & Betting Data

• Full betting and gaming history including game titles, stakes, outcomes, winnings and timestamps
• Session duration data (time spent on the platform per session)
• Game preferences and browsing behaviour within the platform

2.6 Technical Data

• IP address at the time of each platform access
• Device type, operating system, browser type and version
• Screen resolution and device language settings
• Referring URL (the page from which you arrived at je774, if applicable)
• Cookie identifiers and session tokens (see Clause 7)

2.7 Communications Data

• Records of all support communications between you and the je774 team, including live chat transcripts and email correspondence
• Records of promotional communications sent to you, including whether those communications were opened or acted upon (where tracking is technically applied)

je774 collects personal data through the following channels:

3.1 Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact our support team, or respond to a promotional communication.

3.2 Automatically from your device — when you access the je774 platform, our servers automatically log technical data including your IP address, device identifiers and browsing behaviour on the platform. This automatic collection occurs via server logs, cookies and similar tracking technologies (see Clause 7).

3.3 From payment service providers — when you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay or a bank transfer, the relevant payment provider transmits a transaction confirmation to je774 including the transaction reference, amount and the wallet or account number associated with the transaction.

3.4 From identity verification services — during KYC processing, je774 may use third-party identity verification services to cross-reference the documentation you provide against independent data sources. These services transmit a verification result (pass/fail) back to je774; they do not grant je774 access to their underlying databases.

3.5 From publicly available sources — in limited circumstances, je774 may cross-reference information you provide against publicly available records (such as published sanctions lists) for anti-money-laundering compliance purposes.

The table below sets out each purpose for which je774 processes personal data, together with the categories of data used for each purpose:

je774 does not use personal data for automated decision-making that produces significant legal effects without human review. Where automated systems flag an account for suspicious activity or responsible gaming concerns, a member of the je774 team reviews the flag before any account action is taken.

je774 processes personal data under the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the je774 Terms & Conditions, including account management, payment processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with applicable legal obligations, including KYC/AML obligations, age verification requirements, and responses to lawful requests from competent authorities.
• Legitimate interests: Processing carried out to protect the security and integrity of the je774 platform, to detect and prevent fraud, and to improve our services — provided that such interests are not overridden by your rights and freedoms.
• Consent: Processing carried out solely on the basis of your consent, including sending promotional and marketing communications. You may withdraw consent for marketing at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

je774 does not sell, rent or trade your personal data to third parties. We share personal data only in the following limited circumstances:

• Game Providers: When you launch a game supplied by a third-party Game Provider (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Habanero or Spribe), your account session token and, where required, a player identifier are shared with that provider solely for the purpose of authenticating your game session. Game Providers do not receive your full identity data.
• Payment Service Providers: Transaction data is shared with bKash, Nagad, Rocket, Upay and bank partners as strictly necessary to process deposit and withdrawal instructions.
• Identity Verification Services: KYC documents are shared with our third-party identity verification partner for the sole purpose of verifying your identity and age. This partner is contractually bound to process your data only for this purpose.
• Fraud and AML Screening Services: Limited data (including name, date of birth and country) may be cross-referenced against sanctions databases and fraud intelligence services as part of our AML compliance obligations.
• Legal and Regulatory Authorities: je774 will disclose personal data to competent courts, law enforcement agencies or regulatory authorities where required by law or valid legal process. je774 will not voluntarily disclose user data to any authority without a lawful basis for doing so.
• Business Transfers: In the event of a merger, acquisition or sale of all or part of je774's business, personal data held by je774 may form part of the transferred assets. Affected players will be notified in advance of any such transfer and of any material change to this Privacy Policy that results.

je774 uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device by the je774 website when you visit. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery attacks. These cookies cannot be disabled without preventing you from using the platform.
• Functional Cookies: Store your preferences such as preferred language, notification settings and responsible gaming limits so that these do not need to be re-entered on each visit.
• Analytics Cookies: Used to measure platform usage patterns — including which pages are visited most frequently, session duration and navigation paths — to help je774 improve the platform experience. Analytics data is aggregated and does not identify you personally.
• Performance Cookies: Used to monitor the technical performance of the je774 platform and to identify errors, slow-loading pages and other technical issues that affect user experience.

je774 does not use advertising or retargeting cookies. We do not place third-party advertising network cookies on the je774 platform.

You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling strictly necessary cookies will impair or prevent your use of the je774 platform. Disabling functional or analytics cookies will not affect your ability to use core platform features but may result in a less personalised experience.

je774 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following indicative retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for statistical and analytical purposes without further privacy impact.

As a je774 account holder you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and we will respond within 30 days.

• Right of Access: You may request a copy of all personal data that je774 holds about you, together with information about how it is processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing only), or where the data has been processed unlawfully. Note that je774 may be required to retain certain data for legal compliance reasons even following a valid erasure request; we will inform you of any such retention at the time of responding to your request.
• Right to Restrict Processing: You may request that je774 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contractual necessity.
• Right to Object: You may object to processing carried out on the basis of je774's legitimate interests, including profiling. You may also withdraw consent for marketing communications at any time.
• Right Not to Be Subject to Automated Decisions: You have the right not to be subject to a decision based solely on automated processing that produces significant legal or similarly significant effects, without meaningful human review.

je774 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Key measures include:

• Encryption in transit: All data exchanged between your browser or device and the je774 platform is encrypted using TLS 1.2 or higher. Connections that do not meet this standard are rejected.
• Encryption at rest: Sensitive personal data including KYC documents, financial records and identity information is encrypted at rest using industry-standard symmetric encryption algorithms.
• Password security: Player passwords are stored exclusively as salted cryptographic hashes. je774 staff cannot read your password in plaintext. You should choose a strong, unique password for your je774 account and never share it with anyone.
• Access controls: Access to personal data is restricted to je774 personnel who have a documented operational need for that access. All access is logged and subject to regular audit.
• Security monitoring: je774 operates continuous security monitoring of its platform infrastructure to detect and respond to suspicious activity in real time.
• Vulnerability management: je774 conducts regular security assessments to identify and remediate vulnerabilities in the platform.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, je774 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

You also play an important role in the security of your account. Keep your password confidential, log out of your account after each session on shared devices, and contact [email protected] immediately if you suspect any unauthorised access to your account.

The je774 platform is strictly for adults aged 21 years and above. je774 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the account registration and KYC process.

If je774 discovers that an account has been opened by a person under 21, that account will be immediately closed, all balances will be forfeited, and all personal data associated with the account will be securely deleted as quickly as legally permissible. If you believe that a minor has accessed or registered on the je774 platform, please notify us immediately at [email protected].

The je774 platform may contain references to third-party services such as Game Providers and payment partners. Where the je774 platform interface integrates a third-party game engine, that game engine operates under the privacy policy of the respective Game Provider, not under this Privacy Policy. je774 is not responsible for the data practices of third-party Game Providers in respect of data processed within their own game engines.

je774 recommends that you review the privacy policies of any third-party services you interact with through the platform, particularly Game Provider platforms if you access those providers' websites independently of je774.

je774 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. Material changes to this Policy — meaning changes that affect the categories of data collected, the purposes for which data is used, or the rights available to players — will be notified to registered players via a platform notice at least 14 days before the amended Policy takes effect.

The "Last Updated" date at the top of this document will be revised each time a change is made. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substance of the Policy) may be made without prior notice. We encourage you to review this Privacy Policy periodically.

Your continued use of the je774 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must cease using the platform and may request account closure by contacting [email protected].

For any questions, concerns or requests relating to this Privacy Policy or the personal data je774 holds about you, please contact our support team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

Support email (plain text — not a link): [email protected]

When submitting a data rights request, please include your registered account username, a description of your request, and a copy of a valid identity document so that we can verify your identity before acting on the request.